The First Class Receptionist

This webinar will cover the following learning objectives:

• Learn how to greet clients and customers so your agency will be remembered

• Learn how to answer the telephone so that you stand out over your competitors

• Learn how to incorporate out-of-the-box telephone techniques that will have you communicating with your clients and customers on a different level

• Learn how to effectively communicate with your clients and customers to get them to think your way

• Learn how to mirror your clients and customers so they feel comfortable speaking with you

  
  

• Learn the basics of personal and office presentation

• Learn how to be a value-added team member to your property management and sales department.